1. Any suggestions for if the app won’t even open on a Sony player anymore? This past weekend app wouldn’t open after we had been watching all morning. Turned the player off and when we tried to watch later, the app would not open. Have seen in some forums that this happened to others also over the weekend after Christmas. We had an older Sony player on another tv so checked if app was working and it was so brought it out to the living room. The app was working and we watched a couple of movies and then turned it off to watch Hulu on the other player. Later that afternoon we wanted to watch Netflix again and turned on the other player. Low and behold, the app was no longer opening on this player either. Netflix support blames it on Sony and Sony blames it on Netflix. All troubleshooting from both companies either doesn’t solve it or doesn’t even have any thing to do with the issue. Obviously the players and the internet are fine since all the other apps work on both players. One is a Sony blu ray player which is wired and the other is a plain old Sony media player that is wireless.

  2. Hi my LG 40″ is not storing my netflix password,once i log on and turn my set off and turn on again i have to keep putting in my email and password,what can i do to elimnate this.

  3. i have a 40″ LG smart tv and once i take the set off and turn it on i have to always keep login on to netflix,what can be done to store my netflix account on the tv to avoid login on everytime

    1. Author

      If you’ve tried the suggestions ob this page and still have the problem, it’s probably an issue with an old and poorly maintained LG app. Your best bet is to get a Roku stick for about $40 and use that instead.

  4. On the sequence to deactivate you have 1 too many ‘up’at the end of the sequence. It’s only 4, not 5. I tried another person’s directions and for right to the deactivation page.

  5. Hi Carlton will the first fix work on panasonic plasma smart TV were netflix has a red button already on the remote ?

  6. Brilliant! Had Netflix streaming problems, did the factory reset on our Panasonic Blu- Ray player and it worked beautifully! Thanks for sharing your expertise!

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