Resume

I can be contacted via e-mail using this contact form.

Carlton G. Bale

Career Objectives

To obtain a General Management, Marketing, or Product Planning position within progressive company with high leadership and career advancement opportunities, located within the greater Indianapolis area.

Work Experience

Cummins Inc. Director – International Service Organization, July 1, 2011 – present -Lead functional excellence across the worldwide service organizations, including Mexico, South America, Europe, Middle East, Africa, Russia/CIS, China, and Southeast Asia
-Develop and execute the organization structure strategy, customer support, and technical issue escalation processes within each region
-Lead cross-functional quarterly reviews with each region; review quarterly scorecard metrics and identify improvement-focused workplans
-Champion employee safety across the entire service organization and develop a safety-focused, behavioral-based culture
Distribution Performance Manager, Distribution Business Unit, September 1, 2005 -  June 30, 2011
-Lead program to develop new financial reporting system for collecting financial results from North American
distributors ERP system; reporting monthly financial results from data warehouse.
-Lead program to develop web-based scorecard management, data entry, reporting, and archiving system for all
North American and international distributors.
-Lead the North American Balanced Scorecard reporting and analysis process, comparing performance of North American distributors, communicating results, and setting performance goals.
-Conducted financial performance analysis of distributors for contract review and renewal process.
Program Manager, Aftermarket Engineering, August 1, 2002 -August 2005
Identification, design, release, and marketing of new aftermarket products focusing on Dodge Ram market. Identified new products, created program business cases, and followed products to launch. Represented product line at trade show, directly interacted with end users to identify opportunities and address concerns. Program lead for all Cummins exhaust and engine brake products.
Senior Engineer, Future Products, July 16, 2001 – July 31 2002 Cost reduction, diagnostic, serviceability, and remanufacturing development for Bosch High Pressure Common Rail fuel system on the ISB 5.9L diesel engine. Achieved $260,000 annual warranty cost reduction.
Advanced Service Engineer,
June 1, 1999 – July 15, 2000
Service lead on the emissions improvement system being implemented on all automotive products to meet the 2002 emissions regulation change.
Alternative Fuels Service Engineer, August 1, 1997 – May 31,1999 Field testing, product improvement, direct technical communication with customers.
University of Louisville Graduate Research Assistant, June 15, 1996 – July 31, 1997 Testing and development of small-diameter horizontal boring technology for Columbia Gas Distribution Companies.
Windows NT Systems Administrator, May 15, 1996 – July 31, 1997 Deployed the first Windows NT computer laboratory at the University of Louisville. Included specification and installation of all equipment, automated workstation software deployment, SMS / SQL server, web server.
R. L. Craig Company, Inc. Sales Engineer, August 25, 1995 – July 31, 1997 Specification, bidding, and sales of HVAC-related equipment.
General Electric Plastics Co-op Engineer, January 10, 1994 – August 22, 1995 -Environmental Engineering Department, Title V Clean Air Act Compliance
-BisPhenolAcetone (BPA) III Chem-Ops, Process Modifications, Contractor Bidding
-Crystalline Polymer Products (CPP) Finishing, Product Quality Improvement, Recycle Utilization
-LEXAN Finishing Maintenance, Preventative maintenance program implementation

Education

Indiana University Kelley School of Business

Masters Degree, Masters of Business Administration, Marketing, GPA 3.80, Beta Gamma Sigma Honor Society, Graduation date: May, 2005

University of Louisville J.B. Speed School of Engineering

Masters Degree, Mechanical Engineering, GPA: 3.79, Pi Tau Sigma Honor Society, Graduation date: July, 1997

Thesis topic: Development of Horizontal Boring Technology

University of Louisville J.B. Speed School of Engineering

Bachelor of Science , Mechanical Engineering, GPA: 3.15, Graduation date: May, 1996

Skills

  • Project management and team leadership
  • New product identification, design, validation, and introduction
  • Direct customer and press interaction
  • Market research of target customer segments
  • Cost reduction through product redesign, commonization, and obsolescence
  • Extensive computer and networking experience
  • Presentations and public speaking
  • Identification and pursuit of innovative competitive advantages

Activities and Honors

Hobbies and Interests

  • Triathlon
  • Consulted in China, developed pricing strategy for state-held firm adapting to competitive, profit driven economy
  • Technology and consumer electronics: home theater design and construction, home automation, computer networking, automotive improvement projects, web page development

I can be contacted via e-mail using this contact form.

Written by on 2006-Nov-05, Last updated on: 2012-May-24 in: |

1 Comment »

  • Bill Craig says:

    Carlton,

    Just wanted to send a quick thank you for the work that you did in putting together the theater viewing distance calculator. I was about to put together my own tool, and then I found yours on a google search. This is excellent work, and will be a great resource in designing theaters.

    Thanks again, and let me know if I can ever be a resource for you. I am with Logic Integration, a residential/commercial AV installer out in Denver, CO.

    Sincerely,
    Bill Craig

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