Western Digital My Book – Opening the Case – Removing the Drive

I recently needed to removed the drive from a Western Digital My Book External USB/eSATA drive enclosure. Unfortunately, this wasn't an obvious process and this excellent article by Scott Cramer didn't apply to the newer version (1 TB drive) enclosure I have. So here you go, the steps required to disassemble a new-style Western Digital My Book drive enclosure.

1. Locate the two rubber pads on the bottom of the enclosure near the front, curved surface. Remove these two pads. Depress the two tabs below using a small flat-head screwdriver.

1a. With a couple of credit cards, pry the back edge of the casing apart and hold them open with the credit cards. There are some locking mechanisms there that need to be held apart. You can now slide the plastic casings apart. Note that it is easier to lift the round corners of the case and pop it out of the retainers than it is to slide it off due to the very tight fit of the sliding components.

Western Digital My Book Disassembly Western Digital My Book Disassembly

2. Slide the clear plastic LED front panel conduit forward and remove.

Western Digital My Book Disassembly

3. Rotate the hard drive/carrier assembly sideways and then lift away from the case

Western Digital My Book Disassembly

4. Remove the two screws holding the metal connector casing. Slide it upwards and remove it

Western Digital My Book Disassembly

5. Slide the circuit board upwards (away from the drive), just like you did for the metal casing.

Western Digital My Book Disassembly

6. Remove the 4 screws holding the hard drive to the metal carrier. You'll see that it is a standard 3.5" desktop SATA drive.

You're done!

Repeat the steps in reverse order to re-assemble the enclosure.

Getting Your Data Off of the Drive

In most cases, the circuit board inside the enclosure is the cause of the failure and the drive itself is fine. The drive is a standard 3.5-inch SATA drive and easiest way to get your data off is to use a SATA-to-USB adapter dock, such as this Thermaltake Dock at Amazon.com.

SATA to USB Hard Disk Drive dock

Thermaltake BlacX eSATA USB Docking Station

To Install a Different SATA Drive in the Enclosure:

In most cases, the enclosure is probably what is failed. But if you're sure it is working, you can replace the original drive with a different drive. For example, I replaced the 1TB drive with a 200GB drive. I didn't have to do anything special, I just put the new drive in the enclosure, plugged everything in, and it worked.

However, a few people have had with the enclosure recognizing the new drive. If you do, try this:

(thanks Fisslefink) The onboard chipset memory of the MyBook Studio needed to be reset. When you remove the metal shielding, you see the circuit board and all of the different components. One of them is two metal prongs, an empty jumper (J6, may be different on your board), sticking out of the circuit board, near the DC power input. By shorting those jumper pins together with a metal screwdriver for 2 seconds (with the drive OFF and the power cord REMOVED!), the board will reset so it can recognize the new drive.

For what it's worth, if your drive supports slower SATA operation, you can use a traditional jumper shunt (those darn little black things that get lost all the time!) to connect the jumpers at OPT1 on the 250GB drive itself. This switches it from the faster "SATA 2" 3.0GB/s transfer rate to the slower 1.5GB/s rate, with which the enclosure chipset may be more compatible.

Protect your data with offsite backups:

If you are looking for an even more robust backup solution, I highly recommend using an online backup service.  So if your external drive fail, or in case of a catastrophic event (fire, theft), there is still a secure copy of your data.  I've  had great experiences with Mozy Unlimited Online (offsite) Backup, which gives unlimited storage for $4.95/Month. Tip: Use the code JUNE to get 10% off annual plans during the month of June.

199 Comments »

  • starlight says:

    Hi

    I have 2 TB WD MyBook green essential drive. I lost it from my desk to the floor and the usb connector broke. I tried connecting directly to computers sata and also tried using another external enclosure (replaced with essential 1.5 older external drive).

    The problem is that it comes up as unknown device in Windows. Its detected in BIOS. Do I need the WD SES driver? I cant hear any physical damage.

    • Carlton Bale says:

      No special drivers should be required unless your computer is more than 2 years old and isn't compatible with large (1 TB+) drives. But the second enclosure should have eliminated that incompatibility. So it sounds to me like the drive itself is damaged. If that's the case then you options are: try the Western Digital Data Lifeguard Diagnostic tool, purchase the Runtime.org GetDataBack data recovery software, try professional data recovery.

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