Comments on: Netflix Class-Action Lawsuit Settlement Sucks http://carltonbale.com/netflix-class-action-lawsuit-settlement-sucks My personal take on tech Fri, 03 Feb 2012 16:59:19 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Carlton Bale http://carltonbale.com/netflix-class-action-lawsuit-settlement-sucks/comment-page-1#comment-462 Carlton Bale Sat, 11 Feb 2006 21:34:28 +0000 http://www.carltonbale.com/blog/archives/142#comment-462 Kyle: It's debatable if there is anything that helps the situations you've described. The first problem you mentioned is Netflix not acknowledging receiving a movie after a reasonable amount of time and/or them not really shipping a movie when they say they do. For this problem, I know some people will logon to their account and report the movies as LOST IN THE MAIL. Here is how to report a DVD being lost: <br /> <ul> <li>Go to http://www.netflix.com</li> <li>Sign-in</li> <li>Click the "your account" link in the upper right</li> <li>Click the "Report Problem" link in the "Rental Activity" box</li> <li>Click the "Report Problem" link next to the movie in question</li> <li>Submit a report for either "The DVD hasn't arrived" or "I returned the DVD (with or without the white sleeve) but Netflix hasn't received it"</li> </ul> As far as getting past the long waits for new releases, Shawn Morton (<a href="http://www.smorty71.com/2006/01/tip-for-beating-netflix-throttle.html">in his blog</a>) suggests removing everything but the long wait movies. Personally, I'm not sure this works and I certainly wouldn't want to reconstruct my queue, but you can give it a shot. Kyle: It’s debatable if there is anything that helps the situations you’ve described. The first problem you mentioned is Netflix not acknowledging receiving a movie after a reasonable amount of time and/or them not really shipping a movie when they say they do. For this problem, I know some people will logon to their account and report the movies as LOST IN THE MAIL. Here is how to report a DVD being lost:

  • Go to http://www.netflix.com
  • Sign-in
  • Click the "your account" link in the upper right
  • Click the "Report Problem" link in the "Rental Activity" box
  • Click the "Report Problem" link next to the movie in question
  • Submit a report for either "The DVD hasn’t arrived" or "I returned the DVD (with or without the white sleeve) but Netflix hasn’t received it"

As far as getting past the long waits for new releases, Shawn Morton (in his blog) suggests removing everything but the long wait movies. Personally, I’m not sure this works and I certainly wouldn’t want to reconstruct my queue, but you can give it a shot.

]]> By: Kyle Lucas http://carltonbale.com/netflix-class-action-lawsuit-settlement-sucks/comment-page-1#comment-457 Kyle Lucas Sat, 11 Feb 2006 20:46:50 +0000 http://www.carltonbale.com/blog/archives/142#comment-457 I have a similar problem with netfil. I usually would return a movie on a Monday and would have a new movie by Wednesday. It worked like a charm until just this week I sent in my movie on monday and still have yet to reicieve on of those emails alerting me that they recieved my movies. I send emails and no one ever responds. Another problem I noticed is how I can never get any releases to be shipped to me. I put them on my que but the will always be tabbed long wait or very long wait. I 've had new release on my ques for more than two months that I have yet seen. This is getting quite frustrating. Any suggestions? I have a similar problem with netfil. I usually would return a movie on a Monday and would have a new movie by Wednesday. It worked like a charm until just this week I sent in my movie on monday and still have yet to reicieve on of those emails alerting me that they recieved my movies. I send emails and no one ever responds. Another problem I noticed is how I can never get any releases to be shipped to me. I put them on my que but the will always be tabbed long wait or very long wait. I ‘ve had new release on my ques for more than two months that I have yet seen. This is getting quite frustrating. Any suggestions?

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